Closing Vireo Properties access
How account closure and public enquiry requests differ.
Read this with Vireo’s main policy
This page explains what is specific to Vireo Properties. The Vireo-wide account-closing policy also applies and covers the shared Vireo layer.
If you only sent an enquiry
A public property enquiry does not automatically create a Vireo ID. To request access, correction, or deletion of enquiry information, email Vireo from the address used in the enquiry and identify the property or brokerage involved.
If you use a Vireo ID
Closing your shared Vireo ID removes app access and anonymises or removes direct identity fields. Enquiry, viewing, mandate, offer, commission, or audit records may remain where a brokerage, authorised party, or Vireo has a lawful business, accounting, safety, fraud-prevention, or dispute reason to keep them.
Business roles
If you are the only owner or responsible member of a brokerage represented in Vireo, ownership or responsibility must be transferred or the business closed before your account can be closed.
Questions or requests
Contact contact@vireo.bz and name Vireo Properties in your message.